Discussion in 'Free Range' started by kthom, May 7, 2015.
I know this is on me but I’m so pissed. They were SO rough with our stuff and after overcharging us by so much that just seems really over the top. I mean just as an example literally (in addition to structural damage) our dining room hutch has like a dozen black footprints all over it - like you actually walked across it?!?!
Have you looked into small claims court? Pretty sure their contract didn’t cover them walking on your stuff.
That is infuriating just based on the property damage alone but damn that is also a TON of money! I don’t think it’s your fault, sounds scammy as fuck.
I would fight someone over six thousand dollars, like............ no.
Is it a Florida company or a CT company that did the move? (Or I guess who was it that unloaded your stuff? When I've done cross country moves, it wasn't like the original people drove the stuff all the way and unloaded it.) It looks like anything under $8,000 would be in small claims in FL and I would definitely pursue b/c you can do small claims easily without a lawyer (unless the defendant isn't a Florida company, then it gets trickier).
@Kimmers interstate moves are covered by federal law, which provides for a fine to movers that hold your items hostage. I would look into filing a complaint with the DOT.
If this ever happens to a chicken in the future, call the police right then and there.
I feel like I would get torn apart in small claims court because we were so fucking stupid to trust verbal information. Also they never came out to do an in-home estimate, instead they had me tell them all the furniture we own, square footage of our house, etc. Then when they came to do the pickup it was “oh our estimate is way off”. Honestly just a nightmare all around but lesson learned for sure.
It’s a NJ company. And I was going to file some complaints against them but then I saw some scary reviews online of people who claim they were retaliated against personally after doing so, and I decided it wasn’t worth the risk.
Yikes. That is a lot. A contract doesn't need to be written to be enforceable, but it certainly makes it harder to prove your case if you don't have a binding written estimate. I'm really sorry.
How did they calculate the new rate?
@Zombie Llama The initial one was based on cubic feet, which they determined based on my list of what we own, the size of our house, etc. Then when they came out they said our stuff filled the truck which holds x cubic feet, so x cubic feet became our new estimate.
What kills me is we had MORE stuff when we moved from CT to FL the first time, yet we paid for more cubic feet this time around. It makes no sense, but unfortunately I feel like we left ourselves open to being taken advantage of.
I’m just frustrated because I was so upset when all of this happened, and I finally made my peace with “well at least we can file a claim, it’ll be a pain in the ass but we’ll be compensated” and now to realize that’s not the case is like a new slap in the face.
That's interesting. I wonder if they are even licensed for interstate moves. Federal law requires you to be charged by weight.
@Kimmers C had an extremely similar experience when moving cross country. Initial verbal quote was based on cubic feet and was less than what it actually ended up being, which he didn't find out until after they were 3 hours late, loading up their truck at 9pm when they then told him it was charged by weight. Then a bunch of stuff was damaged once it arrived and he also ended up with the lovely 60 cents per pound for replacements. He went through a broker to find the movers, which is what he had hoped the issue was. They can't all be this terrible!
Ugh that’s terrible. It’s seriously so frustrating because honestly what are you supposed to do by the time they show up? You’re pretty committed at that point.
Moving is the worst. When we went PA to NE our moving company subcontracted our move to another company. Someone at the other company was embezzling while the owner was sick so they took our money and our stuff and never delivered/went bankrupt. The company we contracted with had to have their lawyers fight to get into the storage area and get our stuff. Then because they had no paperwork and had to go by our descriptions/carbon copies our stuff accidentally ended up in Washington state trying to deliver to someone else who had the same issue before we got it and we only got about 2/3 of it. They at one point flew me to Florida to try to identify our stuff based on what they picked up from storage and none of it was ours. That was a fun trip... From pickup to delivery it was like 94 days or something insane like that. I don't know how our relationship survived that move.
@Imabug1002 Holy shit that’s awful. I’m so sorry you had to deal with that.
Someday we'll look back and laugh... Probably. It was late 2012 and it's not funny yet though.
Idk man, that’s some scarred for life kind of trauma. Holy crap!
I have moved cross country three times. The first was with Bekins, and it was a dream. I went cheap on the second, and it was a nightmare. So I went back to Bekins for #3. It was pretty damn good. I am sold on them going forward.
These stories are making me nervous for moving 2 miles away! I've never used a moving company before but will this time.
@Imabug1002 That is horrifying!
We got all of our money back (probably out of pity) and our last 2 moves have been fantastic so that has helped. I don't know how so many moving companies can be so bad, you're literally moving people's lives, have some consideration!
My brother had a moving issue when he was young, broke, and in college. He was living off campus in a small apartment and needed to move. He only had a motorcycle so he called a company that gave him X quote, but when they showed up, they said a waaaay higher price that a young broke college kid couldn't afford so they left. He had to be out that day though so I put out a desperate plea on FB (I was already living several stated away) and someone I went to high school with had a brother living in that city and he had a truck and was helping someone else move that day and they were able to help him. I'm still blown away, to this day. It was one of those life defining moments for my brother, in gratitude for strangers, basically, helping in his time of need, and basically feels like I saved him. He gave me way too much credit.
A car or motorcycle across the street from our flat has this alarm that gets set off every time it's rainy or windy. Both of the last 2 weekends have had storms with strong winds and heavy rain. I think I am actually going insane. It woke me up all night for the last 2 nights, and also last weekend, and now it keeps going off. It's impossible to get away from it anywhere in the flat. I don't even think anything can be done about it. It's been going on for years but it's happening so much recently with this weather. Why the fuck do cars even have alarms? No one fucking comes and checks that it's okay, ever.